Southwest Interiors Limited Lifetime Warranty
Southwest Interiors warrants that it’s window fashion products sold will be free from defects in materials and workmanship for as long as the original retail purchaser owns the product (or as otherwise set forth below).
The obligation of Southwest Interiors is limited to repair or replacement of the window fashion product or components found to be defective and excludes shipping charges and costs of removal and reinstallation. Repairs will be made with like or similar parts. We will make all trips and repairs, without a charge, for the first 90 days after the blinds have been installed. Thereafter a trip charge will apply for each trip we make.
To obtain warranty service, contact Southwest Interiors to promptly repair or replace any defective parts or components without charge. Warranty claims must be accompanied by proof of purchase, as well as details regarding the nature of the problem, location of the product, etc.
This warranty does not cover any conditions or damages resulting from accidents, alterations, misuse, abuse, exposure to the elements, excessive humidity, fading or discoloration over time or the failure to follow our instructions with respect to measurement, installation, cleaning or maintenance. This warranty also does not cover any condition or damage resulting from removal of the product or reinstallation in the same or another window or application
This warranty does not apply to conditions caused by normal wear and tear upon the product.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES.
In no event shall Southwest Interiors be responsible for INCIDENTAL OR CONSEQUENTIAL DAMAGES or for any other direct or indirect damage, loss, cost, expense or fee.
These products or components are warranteed only for the periods specified below:
PowerRise® and PowerGlide® motors and circuitry – 5 years
Provenance® and Remembrance® motors or components – 5 years
Other Silhouette®, Duette® and Vignette® motorized components – 1 year
Different warranty periods and terms apply for commercial products and applications. Please contact Southwest Interiors for more information.